VoiceAI Lite
Capture the customer’s message
The caller leaves a message. Get a summary and a callback task to handle yourself or share with your team.
BARBERS, HAIRDRESSERS AND BEAUTY SALONS
Capture the booking enquiry while you look after your client.
You cannot always answer the phone while cutting hair or providing a beauty service. With VoiceAI Lite, the caller leaves a message and you get a summary in your own work queue. Call back when you can check availability and agree the next step.
Working solo or as a team. No customer service department needed.
The caller leaves a message
Forward the calls you choose to Lite. The caller hears your greeting and can explain the service they want, a preferred time or a change to an existing appointment.
Read the enquiry when you have a moment
Open the summary in your phone’s browser when you can handle it. Follow up yourself or agree who on your team will contact the client.
Check availability and confirm with the client
Check the available times in your booking system and call the client back. Agree the booking or change with them and keep a note of the next step with the enquiry.
One business owner, one work queue. Handle booking enquiries yourself in your phone’s browser and keep using your current booking system.
VoiceAI Lite + AI receptionist
From a call to a clear next step.
Read the enquiry before calling back. Handle it yourself or share it with your team — summaries, notes and agreed next steps stay together.
- Read the summary of the customer’s enquiry.
- Take ownership and start the callback.
- Record the next step and update the handling status.
01 / FROM A NEED TO A SOLUTION
What help do you need with calls?
Choose how calls are handled first. Then compare the plans that fit.
AI receptionist
Help the customer during the call
The AI receptionist follows your instructions and performs the tasks you allow. Get a summary and take over when needed.
One work queue also works for a one-person business. A department means a call-handling service, such as maintenance.
Both include summaries, a shared work queue, ownership, Click-to-Call, Click-to-CRM and reporting. SMS depends on the plan and settings; integrations are agreed separately.
VOICEAI / ONLINE
Choose your plan. Get started online.
Choose the service and usage you need. See inclusions, prices and potential extra charges before ordering. Review the total and terms in your order summary.
Choose the usage allowance you need. Review the total for your departments and the terms before accepting your order.
No plans are currently published for this service. View the other plans or contact sales.
Prices exclude VAT. Usage and extras follow your agreement.
Start setup online. Test before taking customer calls.
Choose a plan and prepare the core service with guided setup, without coding. Follow progress in your order view and make a test call when the service is ready. Support can help.
Choose the help you need
Lite organises messages and callbacks. The AI receptionist talks to callers using your instructions. Review the plan, usage charges and extra department prices before ordering.
Describe your business in your own words
Add departments and a greeting. Give the AI receptionist your company information and use switches to allow tasks. The settings guidance explains what else you need.
Try it before taking customer calls
Follow setup progress. Once the service is ready, check the instructions, make a test call and forward the calls you want it to handle. Support can help.
Start with your existing phone number and ways of working. Forwarding compatibility and charges are checked with your carrier. Software connections and additional expert work are agreed according to your needs.
Start with the core service. Extend it when needed.
Handling messages and callbacks does not require a CRM or booking integration.
CORE SERVICE ORDERED ONLINE
Set up with your information
- Choose a plan, enter your company and billing details and add a greeting. Give the AI receptionist service instructions and allow its tasks.
- NTC’s service prepares the services and numbers in your order. Your order view shows progress and the next steps needed.
- Once ready, test the VoiceAI number. Set up compatible forwarding with your carrier and test a call to your existing number too.
EXTENSIONS AGREED SEPARATELY
Connect your own systems
- CRM, calendar and industry-system integrations are planned per system for either service.
- Scope, compatibility, price and delivery are agreed before additional work starts.
- A Lite integration supports follow-up. Conversation and agreed booking tasks are part of the AI receptionist implementation.
Is this suitable if I work on my own?
Yes. Start with one department, your own greeting and a work queue. You do not need a receptionist or multiple users. If you work as a team, assigning an owner helps everyone see who is following up.
Does Lite book or reschedule appointments?
Lite captures the message. You or your staff check availability and confirm the booking or change with the client in your own booking system. Automated booking tasks require a suitable AI receptionist implementation. The compatibility, scope and price of a booking-system integration are agreed separately.
How can I use the AI receptionist?
The AI receptionist can talk to callers and answer questions about your services, opening hours and how to find you using information approved by your business. Define its instructions and allowed tasks, then check how it works with a test call. Conversation alone does not give it access to your booking system.
Can I keep my current phone number?
You can forward calls to a VoiceAI service number if your line supports forwarding. Test the ready service number first, set up suitable forwarding with your carrier and test a call to your existing number too. Your carrier’s call and forwarding charges follow your existing agreement.
VOICEAI / Industries
Explore other ways to use VoiceAI.
See how the service fits your working day, on your own or with a team.