ROI CALCULATOR

What does better call handling mean for your business?

Compare service costs and how your team spends its time. See changes in costs, the value of working time and payback separately. You set the assumptions.

Enter your figures and compare.

Compare service costs and working time using your own figures. They stay separate so freed capacity is not mistaken for cash savings.

All amounts are in euros excluding VAT. Compare the same contact volume, service hours and scope of work.

1. Service costs

Enter average monthly costs for the next 12 months. Account for any discounts ending.

Current service and system costs / monthYour payroll is considered separately under working time.

New service total cost / monthInclude licences, numbers and estimated voice and SMS usage. This is your cost assumption, not a quote.

Other remaining service costs / monthFor example your carrier, call forwarding and other required systems.

Total one-time costsInclude setup, training and integrations once. Enter 0 only if there are no one-time costs.

2. Working time (optional)

Include resolving customer issues, follow-up calls, checks and corrections. You can leave hourly cost empty.

Current working time / month (hours)Time your whole team spends on this work.

Working time with the new service / month (hours)Your estimate or pilot measurement of work that remains.

Fully loaded cost per working hourOptional. The value of time does not itself reduce payroll.

3. Separate additional-sales scenario (optional)

This is an alternative use of freed capacity. Margin is not added to time value or service cost differences. Use margin, not revenue, and count only genuinely new opportunities.

I also want to estimate additional sales margin

What are your figures based on?

I confirm that I am comparing the same scope and have included remaining costs.