Nordic TeleCom

ROI CALCULATOR

What does better call handling mean for your business?

Compare service costs and how your team spends its time. See changes in costs, the value of working time and payback separately. You set the assumptions.

Enter your figures and compare.

Compare service costs and working time using your own figures. They stay separate so freed capacity is not mistaken for cash savings.

All amounts are in euros excluding VAT. Compare the same contact volume, service hours and scope of work.

1. Service costs

Enter average monthly costs for the next 12 months. Account for any discounts ending.

Your payroll is considered separately under working time.
Include licences, numbers and estimated voice and SMS usage. This is your cost assumption, not a quote.
For example your carrier, call forwarding and other required systems.
Include setup, training and integrations once. Enter 0 only if there are no one-time costs.
2. Working time (optional)

Include resolving customer issues, follow-up calls, checks and corrections. You can leave hourly cost empty.

Time your whole team spends on this work.
Your estimate or pilot measurement of work that remains.
Optional. The value of time does not itself reduce payroll.
3. Separate additional-sales scenario (optional)

This is an alternative use of freed capacity. Margin is not added to time value or service cost differences. Use margin, not revenue, and count only genuinely new opportunities.

VoiceAI in practice