Answer and clarify
Company-approved information and instructions guide the conversation.
AI receptionist
Your AI receptionist answers. You focus on your work.
The AI receptionist talks to callers using information approved by your business and creates a summary. Available tasks depend on the plan and settings.
An answer and a next step in the same call.
Collect and summarise
Contact details, the customer’s request and a summary make follow-up easier.
Take agreed actions
Text messages, callback requests and transfers to a person are configured to your needs.
Describe how you want customers to be served.
Prepare a greeting, answers to common questions and clear instructions. Define which matters need a person. Write instructions in ordinary language without programming; separately agreed system actions are prepared and tested together.
Automate routine tasks.
Choose the calls where the same tasks keep coming up. Before launch, we agree the tasks, content, system compatibility and price. The actions below are not automatically included in every plan.
The same questions interrupt the day.
The AI receptionist answers questions about opening hours and services using information approved by your business. On request, it can send your configured contact details by text, so the caller does not need to write them down during the call.
A customer needs an appointment.
The AI receptionist can find available times in the agreed calendar and record the booking the caller confirms. Rescheduling or cancellation can also be enabled, so a routine appointment request does not have to wait for a callback.
Order details arrive incomplete.
The AI receptionist asks for the information needed for an agreed type of order request and records it for your team to handle. The request and contact details arrive together, helping staff continue without starting from scratch.
The matter needs a person.
The AI receptionist briefly clarifies who or what the call concerns. It can transfer the call to a predefined destination or record a callback request, following the process agreed with your team.
Connect only what the work requires.
Finding, booking, changing or cancelling appointments and handling orders require a connection supported by the target system. We agree the action, permissions, costs and testing before launch. Ordering the service alone does not enable these actions.
VoiceAI in practice
From an incoming call to a handled request.
See the status and the next step.
- 01
The customer calls
The AI receptionist answers according to your company’s instructions.
- 02
The request becomes clear
A conversation establishes what your customer needs.
- 03
An agreed task is handled
The AI receptionist answers or performs a configured action.
- 04
A person steps in when needed
Your team receives the summary and agreed next steps.
AI receptionist / DEMO
Hear the AI receptionist for yourself.
Call the public demonstration number and ask about the service. Do not share sensitive information.
Your operator’s usual call charges apply. VoiceAI Lite is demonstrated on video.
Are booking and integrations always included?
No. Available actions depend on the plan, the connected system and the agreed implementation.
What can I try in the public demo?
Talk to the AI receptionist and ask about NTC services. Listen to how the questions and answers progress. Then share a couple of typical calls from your business with sales so we can plan how your own service should handle them.